What is an FMSA in Texas?

Learn what a Financial Management Services Agency (FMSA) does in Texas Consumer Directed Services, including payroll, taxes, billing and employer support.

Budget management and financial planning and accounting.

What is an FMSA in Texas?

Many families hear the term FMSA without understanding what it means.  If you are considering Consumer Directed Services (CDS) in Texas, understanding the role of an FMSA is an important part of the process.

What Does FMSA Stand For?

FMSA stands for Financial Management Services Agency.

What Does an FMSA Do?

An FMSA helps support CDS Employers by providing administrative and payroll related services, including:

  • Orientation into the Consumer Directed Services option
  • EVV support for CDS employers and employees
  • Guidance throughout the CDS process
  • Payroll processing
  • Tax filling and reporting
  • Medicaid billing related to attendant wages
  • Budget and employer support

What Does the CDS Employer Do?

While the FMSA handles the administrative side of Consumer Directed Services, the CDS employer remains in control of directing care.  Responsibilities typically include:

  • Hiring and training employees
  • Supervising staff and setting schedules
  • Approving timesheets through an approved EVV method
  • Working with the FMSA to establish pay rates and budgets
  • Managing day-to-day employee performance

How do the FMSA and CDS Employer Work Together?

The relationship between the CDS employer and the FMSA is a partnership.  A quality FMSA should provide the tools, guidance and support needed for the employer to successfully direct services.

At EAK Consumer Directed Services, new clients work with a dedicated Client Relations Specialist who assists with orientation and employee hiring.  Once services are established, clients are assigned to a dedicated Case Coordinator who becomes familiar with their individual situation and remains available to assist with payroll processing, budget updates and ongoing support.

Our team is available Monday through Friday by phone and email.  Rather than navigating a complicated phone system, clients have direct access to knowledgeable staff who can help answer questions and resolve concerns.

Choosing an FMSA

When comparing Financial Management Services Agencies in Texas, consider asking:

-Who will be my primary contact?

-How often do you experience staff turnover?

-How long as your company provided FMSA services?

-Do you have experience with my specific Medicaid program?

-How can I reach my assigned representative?

-What response time should I expect?

-What do your client reviews say about your services – you can check for Google Reviews.

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